Privacy Policy for ArtVases

Effective Date: September 30, 2025

1. Introduction to Our Commitment

At ArtVases, we believe in crafting beauty not just in our exquisite vases, but also in our relationships with our patrons. Your trust is paramount, and protecting your privacy is a core part of our philosophy. This Privacy Policy is designed to clearly outline how ArtVases, a store and workshop dedicated to handcrafted decorative floor vases from India, collects, uses, and protects your personal information when you visit our website, engage with our unique services, such as workshops and custom orders, or simply connect with us.

2. Information We Thoughtfully Collect

Personal Information:

• Contact Details: Your name, email address, postal address, and phone number are collected when you make a purchase, register for one of our immersive workshops, place a custom vase order, or subscribe to our newsletter for exclusive updates.
• Transaction Information: We collect details related to your purchases and workshop bookings, including payment information. Please note, sensitive payment data (e.g., full credit card numbers) is processed securely by trusted third-party payment gateways, and we do not store this information directly on our servers.
• Communication Records: Any communications you initiate with us, such as inquiries about a collection, feedback on a workshop, or requests for customer support, are recorded to help us serve you better.

Non-Personal Information:

• Website Usage Data: We gather information about your interactions with our website, including browser type, IP address, device type, operating system, pages viewed, time spent on various sections, and the journey you take through our site. This helps us refine your online experience.
• Referral Information: We may note the referring URLs or search terms that guided you to our digital gallery, aiding us in understanding how new patrons discover ArtVases.

3. How We Utilize Your Information to Enhance Your Experience

The information we collect allows us to bring you closer to the world of ArtVases in several meaningful ways:

• Order & Workshop Fulfillment: To diligently process your handcrafted vase orders, manage your workshop registrations, and ensure a seamless delivery or participation experience.
• Personalized Communication: To keep you informed about your purchases, provide updates on custom orders, respond to your inquiries, and offer tailored support.
• Artistic Insights & Promotions: To send you curated marketing materials, special offers on new collections, and invitations to upcoming workshops (only if you have explicitly opted in to receive such communications).
• Website Enhancement: To personalize your experience on our website, making it more intuitive and reflective of your interests, and to continuously improve our online gallery and services.
• Operational Security: To analyze website traffic and user behavior, detect and prevent fraudulent activities, and maintain the robust security of our digital platform.
• Legal Compliance: To adhere to all applicable legal and regulatory obligations.

4. Our Approach to Information Sharing & Disclosure

We hold your personal information in the highest regard. ArtVases does not sell, trade, or rent your personal information to third parties. We only share your information under specific, transparent circumstances:

• Trusted Service Partners: We engage with carefully selected third-party service providers who assist us in essential functions, such as processing secure payments, delivering your vases, managing our marketing campaigns, and providing technical support. These partners are strictly bound by confidentiality agreements and are authorized to use your information solely for the purposes for which we provide it to them.
• Legal & Regulatory Compliance: We may be required to disclose your information if mandated by law or in response to legitimate requests from public authorities (e.g., court orders, government agencies).
• Business Evolution: In the event of a merger, acquisition, or sale of ArtVases' assets, your personal information may be transferred to the acquiring entity, ensuring continuity of service and adherence to privacy principles.

5. Safeguarding Your ArtVases Journey: Data Security

We are dedicated to implementing robust security measures to protect your personal information. When you engage with our website for purchases, workshop registrations, or any interaction involving personal data, we employ industry-standard technologies such as encryption, secure firewalls, and Secure Socket Layer (SSL) technology to safeguard data transmission. While we strive for absolute security, it's important to acknowledge that no method of online transmission or electronic storage is entirely infallible. We continuously review and update our security protocols to provide the highest level of protection possible.

6. Your Empowerment: Choices and Rights

We believe you should have control over your personal information. You have the following rights:

• Access & Rectification: You have the right to request access to the personal information we hold about you and to ask for corrections if you believe any data is inaccurate or incomplete.
• Opt-Out of Marketing: You can easily opt-out of receiving marketing and promotional communications from ArtVases by using the "unsubscribe" link provided in our emails or by contacting us directly.
• Data Erasure: You may request the deletion of your personal information. We will comply with such requests, subject to any overriding legal obligations or legitimate business needs.

To exercise any of these rights, or if you have questions, please reach out to us at contact@artvases.com.

7. Navigating Beyond Our Gallery: Third-Party Links

Our website may feature links to third-party websites for your convenience or inspiration. Please be aware that these external sites operate under their own distinct privacy policies. ArtVases assumes no responsibility or liability for the content, activities, or privacy practices of these linked sites. We encourage you to review the privacy policies of any third-party sites you visit. Nevertheless, we value the integrity of our platform and welcome any feedback regarding external links.

8. Evolution of Our Privacy Policy

ArtVases reserves the right to update or amend this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated "Effective Date." We encourage you to revisit this policy from time to time to stay informed about how we are protecting your information.

9. Connect with Our Privacy Team

Should you have any questions, concerns, or require further clarification regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. Our dedicated team is here to assist you:

Email: contact@artvases.com

10. Compliance and Data Protection at ArtVases

ArtVases adheres to applicable data protection laws and recognized industry standards. Where relevant, we align our practices with principles found in regulations such as the GDPR, CCPA/CPRA, and other regional privacy frameworks. We maintain internal policies for data minimization, purpose limitation, retention, and access control, and we review these policies regularly to keep them effective and proportionate.

• Lawful Basis: We process personal data on lawful bases such as consent, contractual necessity, and legitimate interest, as appropriate.
• Security by Design: We implement technical and organizational safeguards, including encryption in transit, restricted access, and periodic security reviews.
• Vendor Oversight: We assess service providers for their security posture and bind them by data protection obligations.

11. Data Collection and Usage at ArtVases

This section summarizes how we collect and use data across our experiences. For additional detail, please see sections "2. Information We Thoughtfully Collect" and "3. How We Utilize Your Information to Enhance Your Experience" above.

• Collection: We obtain personal data directly from you (e.g., orders, workshop registrations) and indirectly via analytics, cookies, and similar technologies.
• Usage: We use data to fulfill orders and workshops, personalize experiences, improve our website, communicate with you, and comply with legal obligations.
• Retention: We retain personal data only as long as necessary for the purposes described or as required by law, after which it is securely deleted or anonymized.

12. Transparency and Accountability at ArtVases

We are committed to clear communication about our practices and to being accountable for how we handle your information.

• Clear Notices: We provide concise notices explaining what we collect, why, and how you can exercise choices.
• Policy Updates: Significant changes to our practices will be reflected in this policy with an updated effective date.
• Escalation: If you believe your privacy has been impacted, contact us so we can investigate and address concerns promptly.

13. User Rights and Choices at ArtVases

Consistent with the rights outlined in section "6. Your Empowerment: Choices and Rights," you may:

• Access and Correction: Request a copy of your data and ask us to correct inaccuracies.
• Deletion: Request deletion of personal data, subject to legal or legitimate retention requirements.
• Opt-Outs: Opt out of marketing communications at any time via the unsubscribe link or by contacting us.
• Objections and Restrictions: Where applicable, object to or request restriction of certain processing activities.

To exercise these rights, contact us at contact@artvases.com.